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Duration: 16 hours
Prerequisite: None
This 3 part transformative series is delivered to take your leadership skills to the next level.
Dr. Natalie Cupples Pickering, PhD is a consulting psychologist, board-certified coach, professor, and TedX speaker with more than 20 years of clinical, business, and international experience working with
Duration: 16 hours
Prerequisite: None
This 3 part transformative series is delivered to take your leadership skills to the next level.
Dr. Natalie Cupples Pickering, PhD is a consulting psychologist, board-certified coach, professor, and TedX speaker with more than 20 years of clinical, business, and international experience working with leaders, teams, and organizations. She is a repeat-requested speaker, trainer, and facilitator for local and national workshops and conferences. With expertise in leadership development and a previous career in education, Dr. Pickering offers clients, audiences, and participants a depth and breadth of insight. Her down-to-earth style brings an honest, relatable, and inspiring presence to her work.
Leadership 1.0 Your Leader Identity
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Learn the tool that can singlehandedly improve your personal leadership Key Performance Indicators (KPI’s) via illumination of your leader strengths and growth edges from the unique perspective of personal motivation.
Leadership 2.0 Communication and Conflict Resolution
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Translate personal leader identity insights from module 1.0 to improving your personal communication strategy and maximizing conflict for innovation, engagement and organizational culture.
Leadership 3.0 Change Management
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With your communication and conflict strategy in place, learn where your leader identity meets change impact. Recognize where change promotion or change resistance may be impacting your leadership approach.
Duration: 8 hours
Prerequisite: None
This course reviews all elements of the ISO standard. Class discussion, case studies, and interactive reviews will be used to empower employees to uphold systems at their organization.
Duration: 16 hours (2 days, 8 hours each)
Prerequisite: 'Fundamentals Overview' course completion, or a comprehensive understanding of the standard.
This course will cover audit planning, auditing techniques, audit documentation and reports, and outline for conducting audit meetings. This will include a 1-hour exam.
Duration: 4 hours
Prerequisite: None
The American Red Cross First Aid/ CPR/ AED r.21 program is designed to help participants recognize and respond appropriately to cardiac, breathing and first aid emergencies. The courses in this program teach participants the knowledge and skills needed to give immediate care to an injured or ill person w
Duration: 4 hours
Prerequisite: None
The American Red Cross First Aid/ CPR/ AED r.21 program is designed to help participants recognize and respond appropriately to cardiac, breathing and first aid emergencies. The courses in this program teach participants the knowledge and skills needed to give immediate care to an injured or ill person when minutes matter, and to decide whether advanced medical care is needed. This program offers a choice of First Aid, CPR and AED courses in a traditional classroom or blended learning (online learning with instructor-led skill session) formats, in addition to optional skill boosts to meet the various training needs of a diverse audience.
Duration: 12 hours
Prerequisite: None
The purpose of the sessions is to teach participants how to methodically improve their processes with Six Sigma tools. These sessions will also provide a foundation for the Six Sigma Green Belt exam. Participants are highly encouraged to bring a laptop with Microsoft Excel installed. All skill levels a
Duration: 12 hours
Prerequisite: None
The purpose of the sessions is to teach participants how to methodically improve their processes with Six Sigma tools. These sessions will also provide a foundation for the Six Sigma Green Belt exam. Participants are highly encouraged to bring a laptop with Microsoft Excel installed. All skill levels are welcome. Participants with analytics backgrounds can hone their skills. Newcomers will learn how to use Excel (no previous training required) to complete Six Sigma related tasks.
Session 1 – Six Sigma: The Basics
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The purpose of this session is to show participants how Six Sigma methods can improve processes, ultimately reducing waste and improving profitability. Using a hands-on exercise to explore why “variation is the enemy,” participants will understand the devastating effects variation can have on a process. Six Sigma will be defined and demystified. The DMAIC process will be unpacked and explored. Differences/ similarities between “lean” and ‘Six Sigma” will be identified.
Session 2 – Six Sigma: The Analytics
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Today, the term “analytics” is used interchangeably with statistics. There are core statistics/ analytics that can be deployed to measure and analyze most processes. In this session, we will use Excel to calculate descriptive statistics and probabilities as well as transition into basic inferential statistics. Students do not need any statistical background to participate.
Session 3 – Six Sigma: The Tools
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Building off Section 2, there are many tools used to analyze and measure process performance. In this section, the 7 QC tools (check sheet, histogram, pareto chart, control chart, fishbone diagram, flow chart, and scatter diagram) will be demonstrated and participants will utilize these tools to create visualizations via Microsoft Excel.
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